Support

We're a small team — we read every message and usually reply within 24 hours.

Getting Started

1
Write your first entry

Tap the pencil icon on the Journal tab. Write anything — a thought, a moment, something that happened today. There's no right or wrong way to journal.

2
Try talking to the Reflect tab

Tap the chat bubble tab at the bottom. Type or speak what's on your mind. The AI will ask follow-up questions to help you go deeper. When you're done, say or type "save" to turn the conversation into a journal entry.

3
Enable Audio Mode for hands-free journaling

In the Reflect tab, tap the mic icon. Speak naturally. When you pause, it sends automatically. The app reads replies aloud so you can journal while driving or walking — eyes free.

4
Check your Insights

After a few entries, visit the Insights tab to see your mood patterns, emotional trends, and top themes from the week — all generated on your device, never uploaded.

Audio / Drive Mode

Audio Mode turns Vox Via into a completely hands-free journaling experience. Designed for driving, walking, or any time your hands are busy.

1
Open the Reflect tab

Tap the chat bubble at the bottom of the screen.

2
Tap the mic button

The mic icon is in the input bar. Tap it once to enter Audio Mode. The app will ask for microphone permission the first time.

3
Start speaking

Talk naturally. When you pause for 2 seconds, your message sends automatically. No tapping needed.

4
Listen to the response

Vox Via reads its reply aloud. After it finishes speaking, it automatically starts listening again — completely hands-free.

5
Save when ready

Say "save" at any point. Vox Via will turn your conversation into a journal entry and confirm it by voice. Or tap the mic again to exit Audio Mode.

Frequently Asked Questions

Does my journal go to the cloud?

No. Your journal entries, voice transcriptions, and mood data live entirely on your iPhone. There is no Vox Via server, no cloud backup, and no account. If you delete the app, your data is gone from that device — so we recommend using iOS's built-in iCloud backup to protect your phone's data overall.

Does the AI read my journal?

The AI in Vox Via runs entirely on your device using Apple's on-device Foundation Models framework. Your journal content is processed locally — it is never sent to an AI provider, OpenAI, Anthropic, or anyone else. The AI is only available on iPhone 15 Pro and later running iOS 26.

The AI chat isn't working. What do I do?

The full AI experience requires an iPhone 15 Pro or later running iOS 26, with Apple Intelligence enabled. To check:

  1. Go to Settings → Apple Intelligence & Siri
  2. Make sure Apple Intelligence is turned on
  3. Wait for the on-device model to finish downloading if it's still setting up

On older iPhones, the Reflect feature works with a built-in rule-based system that doesn't require Apple Intelligence — it's less sophisticated but still useful for guided reflection.

Microphone isn't working / voice input not detected

Make sure Vox Via has permission to use your microphone and speech recognition:

  1. Go to iPhone Settings → Privacy & Security → Microphone
  2. Make sure Vox Via is toggled on
  3. Also check Settings → Privacy & Security → Speech Recognition → Vox Via

If you're using AirPods, make sure they're already connected before starting Audio Mode.

How do I lock my journal?

Go to Settings → Security. Toggle on "Require Face ID / Touch ID" and choose how long after you leave the app it should lock (immediately, 1 min, 5 min, or 15 min). You can also tap "Lock Now" to lock it immediately.

Can I export my journal entries?

Yes. Go to Settings → Your Data → Export as Text. This creates a plain text file with all your entries that you can save or share anywhere.

I accidentally deleted an entry. Can I get it back?

Unfortunately, deleted entries cannot be recovered — there is no trash or undo for deletions. Because your data lives only on your device, we have no copy to restore from. We recommend being careful with bulk deletion.

Will my entries be lost if I get a new phone?

Vox Via data is backed up as part of your iPhone's regular iCloud backup (if you have iCloud Backup enabled in Settings → [Your Name] → iCloud → iCloud Backup). When you restore your new phone from a backup, Vox Via and your entries should transfer. If you don't use iCloud Backup, use the Export feature before switching phones.

Which iPhones are supported?

Vox Via runs on any iPhone with iOS 17 or later. Core journaling and voice features work on all supported iPhones. The full AI experience (Reflect chat powered by on-device AI, AI mood detection) requires iPhone 15 Pro or later with iOS 26 and Apple Intelligence enabled.

Is Vox Via free?

Yes — during our early access period, all features are free. We're testing whether this app genuinely helps people, and we want you to experience everything without any barriers. Pricing may be introduced in a future update.

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Still need help?

We're a small indie team and we personally read every message. Send us an email and we'll get back to you — usually within 24 hours.

voxviajournal@gmail.com
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